Frequently Asked Questions (FAQs)

We’ve answered some of the most common questions below to make your shopping experience smooth and simple. If you don’t see what you’re looking for, message us anytime — we’re always here to help. 🤍

How long does shipping take?

All orders are processed within 1–3 business days, and delivery usually takes 2–3 weeks depending on your location.

You’ll receive a tracking number once your order has shipped so you can follow it easily.

Do you ship worldwide?

Yes! 🌍 We ship to Canada, the U.S., and international destinations.

Shipping times for international orders may vary slightly depending on customs and postal delays.

What fabrics do you use?

We use only premium-quality fabrics such as chiffon, modal, and jersey — chosen for their comfort, breathability, and elegant drape.

Each hijab is soft, lightweight, and made to last.

Are your hijabs larger than standard sizes?

Yes! All of our hijabs are designed with extra length and width for more coverage than conventional hijabs, allowing for modest, flowy styling and comfortable wear all day.

How do I care for my hijabs?

We recommend hand washing or machine washing on delicate with cold water and mild detergent.

Avoid harsh wringing or tumble drying — instead, lay flat or hang to air dry to preserve the fabric and shape.

Can I return or exchange my order?

Yes! Returns and exchanges are accepted within 14 days of delivery, as long as the items are unworn, unwashed, and in their original packaging.

For full details, visit our Returns & Exchanges page or contact us directly.

How can I contact you?

You can reach us anytime — we’re available 24/7. 💌

📧 Email: ScarvesBySaraBusiness@gmail.com

📞 Phone: 647-850-6659

📸 Instagram: @scarves.by.sara

🎥 TikTok: @scarves.by.sara

Do you offer collaborations or wholesale?

Absolutely! We love working with influencers, stylists, and boutiques.

Send us an email or DM with your details, and we’ll get back to you shortly.

Are your products locally made or imported?

We source and design all pieces with care, focusing on quality, comfort, and modest coverage.

Each item is inspected and packaged by hand before shipping.

What makes Scarves by Sara different?

We focus on modest sizing, premium fabrics, and elegant simplicity.

Every scarf is designed for real comfort, timeless style, and effortless modesty — because we believe modest fashion should feel beautiful, not limited.